Wrapping it up

It was Pacwel Equipments’ third international award in three years. Manufacturing and exporting fully automatic packing and wrapping machines for the food and pharmaceutical industries, the company was honored with the Arch of Europe Award for Quality and Technology in the Diamond Category by Business Initiative Directions (BID) on March 25, 2002.

Presenting the Award to Pacwel’s Bomi N. Adajania in Frankfurt was José Prieto, president of BID. The Madrid-based organization selects awardees on the basis of product quality, innovation, technology, customer satisfaction, professionalism, etc. Pacwel had earlier received the International Platinum Star for Quality Award in Geneva in October 2001 and the International Gold Star for Quality in Madrid in November 2000, states the firm’s profile.

An ISO 9001 certified company, Pacwel’s works are situated in Mulund in Bombay and in an industrial area in Lonavla, around 100 km away. "Our machines are much costlier than any others in the market. Though there are lots of competitors, people select our company because of our strong brand name and the fact that our robust machines provide long and trouble free service, with minimum maintenance,” Adajania declares. The company’s two design engineers work continuously towards upgrading designs and augmenting the speed of the machines. Service engineers go, if required, all over India — to Nepal, Bangladesh and other countries as well. "Our machines have minimum down time (failure or stoppage), only routine maintenance is required,” he asserts.

Adajania (left) with Prieto at presentation in Frankfurt

With the capability of high speed packing of hard boiled candy, toffee, caramel, chicklets, Adajania states there is now a good demand for lollipop wrapping. Pacwel’s enrobers and their cooling tunnels are used by chocolate producing companies for their chocolate bars like 5-star bars, etc, explains Adajania who started his own business in 1985 after a 25-year career with Cadbury in India. Pacwel’s up to six-track sachet machines pack liquids, powders and granulated products and all types of machines have the provision of changing pack/product sizes.

With a background in electrical engineering and having obtained his certification as a chartered engineer, Adajania spends three days of the week in Lonavla, giving the factory he set up in 1996 his personal attention. "We allow customers sufficient trial in the initial stages before they place the order. The party has to be convinced that our company has the capability of making the best machines,” states Adajania, explaining his business philosophy.